Cancellation Policy

Cancellation Policy

Full payment is due at the time the reservation is made. Cancellations must be made at least 21 days prior to your reservation date in order to receive a refund, and a $40 cancellation fee will be charged. Cancellations made within 21 days of the reservation date are non-refundable.

All float trips go rain or shine, and we do not give refunds for early take outs. In the event of a river closure due to high water levels you will have the option of a reschedule or a refund.

All cancellations must be made by phone, rather than email as the latter can be unreliable due to spam filters. Please call us at 800-582-2244 to cancel a reservation.