Full payment is due at the time the reservation is made. Cancellations must be made at least 21 days prior to your reservation date in order to receive a refund, and a $25 cancellation fee will be charged. Cancellations made within 21 days of the reservation date are non-refundable.
All float trips go rain or shine, and we do not give refunds for early take outs. In the event of a river closure due to high water levels you will have the option of a reschedule or a refund.
All cancellations must be made by phone, rather than email as the latter can be unreliable due to spam filters. Please call us at 800-582-2244 to cancel a reservation.