Cancellation Policy:
- Cancellations 21+ Days Before Arrival: Eligible for a full refund, minus a $40 cancellation fee.
- Cancellations Within 21 Days of Arrival: Non-refundable. However, reservations may be rescheduled (subject to availability) until October 31st of this year for a $40 rescheduling fee.
- Weather Policy: Floats proceed rain or shine, with no refunds for early take-outs. If the river is closed due to high or low water on your scheduled day,
you may choose a full refund or a free reschedule (subject to availability) until October 31st of this year.
- Cancellation Requests: Must be made by phone at 1-870-439-2200. Email cancellations are not accepted due to potential spam filter issues.
- Boat Retrieval Fee: A $175 fee will apply for any boat that requires retrieval by our team.
Thank you for your understanding!